Nadine Mackle wanted to cement her Sunshine Coast business, moving it out of a truck and into permanent warehouse and retail space. Here’s how one phone call helped make this possible.View more
Growing the amount of business you get out of an existing customer is a prime strategy for business growth. But when does customer concentration become risky?View more
Dealing with too many customers is a problem many businesses would like to have. But making the most of viral popularity is easier said than done. Here are some tips.View more
A competitor or copycat on the scene can be a major source of stress. But small business competition doesn’t have to be purely a negative.View more
Are you backed into a financial corner? Don't worry! There are ways to work through a rough patch in your small business without losing everything. Read on for best practice advice.View more
Dealing with difficult customers may not be the most enjoyable part of being a small business owner, but it’s a necessary one. Knowing how to handle complaints appropriately takes practice and professionalism. Here are some tips on how to deal with difficult customers.View more
Be inspired! Sign up to Prospa’s newsletter to receive tips, tools and small business success stories straight to your inbox.