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A collection of articles, stories, tips & tools designed to keep your small business moving.

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in "Tag: customer experience"

Woman unpacking delivery box

03 May 2021 | 7 min read

How these two popular businesses squeezed delivery times

When customers want their dresses or scented candles, they want them now. Here’s how two businesses are winning at last-mile delivery.

Downtime prospa

04 December 2020 | 5 min read

5 ways to use the EOY downtime to your advantage

If your client load is a little lighter towards the end of the year, use this time to get ahead with your business ideas so you can make 2021 yours for the taking.

01 September 2018 | 3 min read

4 ways to turn customers into brand ambassadors

There are few better brand ambassadors for your business than your existing customers. Learn to recognise, nurture and grow potential brand ambassadors from your existing customer base and watch your reputation grow.

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