Blog

A collection of articles, stories, tips & tools designed to keep your small business moving.

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in "Tag: customer experience"

Woman unpacking delivery box

03 May 2021 | 7 min read

How these two popular businesses squeezed delivery times

When customers want their dresses or scented candles, they want them now. Here’s how two businesses are winning at last-mile delivery.

Downtime prospa

04 December 2020 | 5 min read

5 ways to use the EOY downtime to your advantage

If your client load is a little lighter towards the end of the year, use this time to get ahead with your business ideas so you can make 2021 yours for the taking.

01 September 2018 | 3 min read

4 ways to turn customers into brand ambassadors

There are few better brand ambassadors for your business than your existing customers. Learn to recognise, nurture and grow potential brand ambassadors from your existing customer base and watch your reputation grow.

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Resources

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Movies

07 March 2022 | 4 min read

Business lessons from film and television

The Breakfast Club, Moneyball, and Squid Game may not seem the most obvious sources of business inspiration – but if you look deep enough they’re jam-packed with lessons to help your business deliver Oscar-winning performances each and every day.

2022 Events Calendar

21 January 2022 | 9 min read

The essential small business event calendar 2022

Prepare for every occasion and sales opportunity in 2022 – hit ‘add to calendar’ on these key dates.

Small business government support

27 July 2021 | 10 min read

Small business government support: a state-by-state guide

We have summarised some helpful information on the Government small business support packages designed to help businesses impacted by the recent lockdowns.

Success stories

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Workdog Creative

28 February 2023 | 5 min read

Meet the entrepreneur bringing branding to small businesses

Lily Kahramanian used a Prospa Business Line of Credit to pioneer an affordable website design and branding solution for small business owners.

Urban Jungle Studios

10 November 2022 | 4 min read

Meet the entrepreneur providing space for creatives to flourish

Dean Taylor’s Urban Jungle Studios is helping others turn their passions into profits, thanks to a line of credit from Prospa.

Tax for Tradies

23 September 2022 | 4 min read

How this accountant is growing his practice by targeting niche markets

See how Michael Gallagher grew Tax for Tradies with the help of a line of credit from Prospa.