customer experience

How these two popular businesses squeezed delivery times

03 May 2021 | 7 min read

When customers want their dresses or scented candles, they want them now. Here’s how two businesses are winning at last-mile delivery.

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5 ways to use the EOY downtime to your advantage

04 December 2020 | 5 min read

If your client load is a little lighter towards the end of the year, use this time to get ahead with your business ideas so you can make 2021 yours for the taking.

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4 ways to turn customers into brand ambassadors

01 September 2018 | 3 min read

There are few better brand ambassadors for your business than your existing customers. Learn to recognise, nurture and grow potential brand ambassadors from your existing customer base and watch your reputation grow.

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