Innovation

The small business resilience project: How to evolve your website in 2021

24 May 2021 | 5 min read

Kalleske Wines reimagined what a small business website could achieve, using digital solutions to bring the cellar door to customers’ homes. Here’s how.

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How sustainability and hospitality can (and should) go hand in hand

18 March 2021 | 6 min read

3 cafe owners share their tips for sustainable hospitality, including reducing takeaway cup use and getting customer support.

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How to capitalise on Valentine’s Day (even if you don’t sell chocolates or roses)

01 February 2021 | 4 min read

You don't have to own a florist or chocolate store to bring in coin for Valentine's Day – just ask this vet, sign maker and circus company founder.

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Infographic: 2021's small business trends

18 January 2021 | 4 min read

From an increase in mutually beneficial partnerships to conducting business with empathy and purpose, here are some 2021 small business trends to know about.

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What to consider when launching a dark kitchen or virtual brand

11 January 2021 | 6 min read

Virtual dining and dark kitchens are the hottest hospitality trend. With little investment needed, you could establish a new food brand and maximise profits. Experts share what to consider.

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How to use the cocooning trend to your advantage

17 November 2020 | 5 min read

Consumers don't just want to buy a loaf of sourdough anymore. They want to learn how to make it. So how can you jump on the 'cocooning' trend?

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Lessons small business owners are taking from the pandemic

04 August 2020 | 6 min read

COVID-19 has forced many small businesses into crisis management mode, but important lessons are coming out of it.

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5 Aussies share how they’ve made their small businesses COVID-safe

27 July 2020 | 5 min read

Five Aussie small business owners share their best COVID-safe business planning tips.

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How hospitality is preparing for life after lockdown

18 June 2020 | 4 min read

What does the future look like for Australia’s hospitality industry? Industry leaders are moving fast to adapt to new attitudes amid the COVID-19 pandemic.

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Pivoting your small business: Lessons from those who have done it

15 June 2020 | 3 min read

Small business leaders share some first-hand insights on how to pivot your business and get the most out of doing it.

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Building customer loyalty as commerce shifts online

09 June 2020 | 4 min read

Customers are transacting online more and more, so how do businesses continue building customer loyalty in a virtual marketplace?

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How to prime your business for recovery post-lockdown

28 April 2020 | 5 min read

The current coronavirus lockdown gives Aussie business owners plenty of time to work on their business rather than in it, setting it up for the future.

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