Thank you for joining the conversation with the social media team at Prospa.
At Prospa, we want to create a safe space on social media for two-way conversations with our customers and small business owners across Australia. Sharing questions and feedback is encouraged. To ensure our pages remain welcoming and safe, please keep the following community guidelines in mind.
We love to hear from our customers and the community, and welcome contribution, feedback and healthy discussion.
Keep in mind that Prospa’s Facebook, Twitter, LinkedIn and Instagram pages are public, which means that in most instances, anyone can see your posts. They may even show up in search-engine results.
Our social media accounts are managed and moderated by a dedicated team of Prospa employees. Comments and posts on our page are monitored and reviewed to ensure they comply with our policies, and while we make every effort to respond in a timely manner, we may not reply to every comment.
Also note that while we welcome comments from everyone, it is important to note that posts on the Prospa’s social media accounts do not necessarily reflect the opinions of Prospa, nor does Prospa confirm their validity or accuracy.
To help keep our social accounts a safe, enjoyable and respectful space, we have the following community guidelines in place. Follow these guidelines to help keep things on track. We do reserve the right to remove any posts that don’t adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we cannot tolerate posts that are:
We will only ever ask for partial information from you to assist us with your enquiry such as full name, postcode and contact number via private message. If you receive an unsolicited request for personal or sensitive information, please do not respond. Help us maintain your security by forwarding any such requests to [email protected] where it will be reviewed by our security team.
By using or accessing our social pages, you also agree to comply with the relevant platform’s terms and conditions.
In addition to the rights that you grant to a social media platform, you also grant Prospa and its affiliates the right to utilise all posted content in any manner or media without any legal or monetary obligation to the author.