Lead Product Designer

Sydney

We’re a passionate team of brilliant achievers, and together we’re using technology to take the small business finance industry to the next level. Our mission is to keep small businesses moving – with smart cash flow solutions right when they need them. Supporting them through ups and downs. Making their lives easier. Helping them Prosper.

The role

Our [email protected] team spans the disciplines of service design, product design, marketing, graphic design, copywriting and branding.

We take a human-centered approach and consider each touchpoint with our customers — whether it’s a mobile app, television campaign, window sign, or an email. As such, our team designs solutions that complete the entire customer journey. We’re passionate about building a unified design organisation to provide a deeply comprehensive customer experience.

As the Product Design Lead in this 12 month Fixed Term Contract you will be as excited as us about the role of design in solving complex, real-world problems through intentional, human experiences!

What you will be doing

  • Work with product managers, engineers and stakeholders to define and explore the problem space, goals and requirements 
  • Collaborate to generate ideas and compelling solutions
  • Use the Prospa design system to craft wireframes, prototypes and journey maps 
  • Be the custodian of the Prospa design system, taking it to the next level  
  • Support, mentor and coach Product Designers
  • Analyse user feedback and activity
  • Conduct qualitative and quantitative research and analysis to understand user needs and pain points 
  • Uncover product market fit for new products and services 
  • Detail and share competitor analysis, product feature analysis and industry trends
  • Present, communicate and gain buy-in 

What you’ll need to succeed

  • Demonstrated experience in similar Senior or Lead role/s
  • Proven ability to think big picture and then get down in the detail 
  • Strong communication skills to “sell the dream” 
  • Demonstrated experience in using quantitative and qualitative data to drive design decisions 
  • Demonstrated experience using Figma to create design concepts, prototypes and deliver final user interface designs 
  • Solid knowledge of design practices for user experience design 
  • Proven ability to work directly with multiple teams and stakeholders including Product, Engineering, Sales and Customer Success 
  • Experience leading design initiatives would be advantageous but not essential

Don’t let a confidence gap get in the way of submitting your application. We’d love to hear from you and see if this could be a great match.

What we offer

  • Highly competitive incentive scheme
  • Flexible ways of working
  • Winter @ Prospa (think free days off, themed events, swag, massages, coffee carts and a whole lot more)
  • Team and companywide social events
  • Volunteer leave and paid parental leave
  • Career development opportunities and study assistance
  • A chance to be a part of one of Australia’s fastest scaling tech organisations

Why Prospa?

We embrace diversity in our people and our thinking and provide a collaborative, inclusive, innovative and respectful environment. We celebrate who you are and actively provide our employees the same great experience we provide our customers.

It’s super exciting every day. Always moving. Always something new around the corner. And we’ve only just cracked the surface.

Open the door. Feel the buzz. Want in?