Product Manager, Existing Customer Sales & Retention

Location: Sydney

We’re a passionate team of brilliant achievers, and together we’re using technology to take the small business finance industry next level. Our mission is to keep small businesses moving – with smart cash flow solutions right when they need them. Supporting them through ups and downs. Making their lives easier. Helping them Prosper.

The role

You will be responsible for leading the development of solutions to help grow tenure and lifetime value of our existing lending customers.  You’ll successfully collaborate with a broad range of business stakeholders, and work as part of a cross functional delivery squad (we call them pods) to continually deliver features and value.

What you will be doing

  • Lead product development, innovation and connect the dots between customers, our agents and partners, and our technology-based solutions
  • Own and develop our existing customer sales journey
  • Develop a product roadmap with a focus on executing on our strategic priorities and what is critical to customers and the business
  • Use modern technologies to solve existing customer pain points
  • Execute on your roadmap through a prioritised backlog, and will lead discovery, scoping, building, validating, and iterating new features to further Prospa’s existing customer proposition
  • Ensure the end-to-end delivery of change and new features includes appropriate change management activity

What you’ll need to succeed

  • Demonstrated experience in digital product management within a fast paced environment where new features are regularly released
  • Strong stakeholder management, communication, and analytical skills
  • Demonstrated experience in agile product management principles, tools and experience leading a cross functional scrum teams
  • Demonstrated experience in breaking down a vision into a roadmap, and being able to define release increments to deliver value quickly, learn and iterate
  • Experience in financial services would be a bonus
  • Familiarity with cloud architecture

Don’t let a confidence gap get in the way of submitting your application. We’d love to hear from you and see if this could be a great match.

What we offer

  • A highly competitive incentive scheme
  • Flexible ways of working
  • Seasonal programs (think free days off, themed events, swag, massages, coffee carts…)
  • Team and companywide social events
  • Volunteer leave & paid parental leave
  • Career development opportunities & study assistance
  • A chance to be a part of one of Australia’s fastest scaling tech organisations

Why Prospa?

We embrace diversity in our people and our thinking and provide a collaborative, inclusive, innovative and respectful environment. We celebrate who you are and actively provide our employees the same great experience we provide our customers.

It’s super exciting every day. Always moving. Always something new around the corner. And we’ve only just cracked the surface.

Open the door. Feel the buzz. Want in?

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