Account Manager

Sydney

We’re a passionate team of brilliant achievers, and together we’re using technology to take the small business finance industry next level. Our mission is to keep small businesses moving – with smart cash flow solutions right when they need them. Supporting them through ups and downs. Making their lives easier. Helping them Prosper. 

The role

You will be engaging with our customers daily, supporting them with updating payment plans, repeat applications and providing account updates. Join a high performing, dynamic and high-energy team that truly is passionate about their customer’s success.

What you will be doing

  • Understanding a business owner’s needs & requirements, whilst delivering outstanding levels of customer service
  • Engaging with partners (both internal & external) to build value and provide outstanding outcomes for Prospa and our customers
  • Balancing a full portfolio of accounts within a diverse portfolio
  • Leading detailed financial conversations with business owners to drive commercial outcomes  
  • Overachieving on key activity and performance metrics

What you’ll need to succeed

  • Demonstrated success within previous sales and/ or account management roles
  • Phone-based sales experience (Ideally B2C or B2B, with small business’ as a preference)
  • Be adaptable with your communication and have a high attention to detail
  • Experience navigating high-value products with customers
  • Internal partner management experience

Don’t let a confidence gap get in the way of submitting your application. We’d love to hear from you and see if this could be a great match.

What we offer:

  • Bonuses & stock options
  • Flexible ways of working
  • Winter @ Prospa (think free days off, themed events, swag, massages, coffee carts…)
  • Team and company wide social events
  • Volunteer leave & paid parental leave
  • Career development opportunities & study assistance
  • A chance to be a part of one of Australia’s fastest scaling tech organisations

Why Prospa?

We embrace diversity in our people and our thinking and provide a collaborative, inclusive, innovative and respectful environment. We celebrate who you are and actively provide our employees the same great experience we provide our customers.

It’s super exciting every day. Always moving. Always something new around the corner. And we’ve only just cracked the surface.

Open the door. Feel the buzz. Want in?